AI Customer Service Agents: A Step-by-Step Method to Deploy One
A good AI customer service agent isn't switched on in one click. Here is the method that makes it help customers instead of annoying them.
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The Web Dimensions blog
Practical guides on website development, SEO, Google Ads, AI agents and website maintenance, to help you make better decisions and win more clients online.
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AI Agent vs Chatbot: What's the Difference and Which Do You Need?
Chatbot, assistant, agent: the words get mixed up. Here is what really separates them, and how to know what your business needs.
DIY SEO Audit: 12 Things to Check on Your Website Yourself
You don't need expensive tools to spot the most serious SEO problems. This checklist walks you through it in about an hour.
Starting an Online Store in Morocco: Payments, Delivery and Choosing a Platform
Selling online in Morocco takes more than installing a theme. Payment, delivery, trust and order follow-up make the difference.
Website Project Brief: A Simple Template to Get Comparable Quotes
A good brief fits on a few pages. It saves you time and money, and protects you from unpleasant surprises.
AI WhatsApp Chatbots for Business: Use Cases and How to Set One Up
Your customers already message you on WhatsApp, often in the evening and at weekends. An AI assistant can answer right away, with your information.
ChatGPT at Work: How to Protect Company Data and Use AI Safely
Your people are probably using AI already. The question is no longer whether to ban it, but how to govern it and protect your data.
Web Hosting: How to Choose the Right Host for Your Website
Hosting that's too cheap usually ends up costing a lot: slowdowns, outages, hacks. Here are the criteria that really matter.
Generative Engine Optimization (GEO): How to Show Up in ChatGPT and Google AI Overviews
AI answer engines are changing how customers search. Here is how to stay visible when the answer is written by an AI.
Google Ads: 10 Mistakes That Waste Your Budget (and How to Fix Them)
Many Google Ads accounts pay for clicks that will never become customers. Here are the most common mistakes and how to fix them.
How to Update WordPress Without Breaking Your Site: The Safe Process
Not updating exposes you to hacks; updating carelessly exposes you to outages. Here is the process that avoids both.
How to Find the Keywords Your Customers Actually Type into Google
Your industry jargon isn't your customers' vocabulary. Here is a simple method to uncover their real searches and build your pages around them.
n8n Automation: 8 Useful Workflows for Small Businesses
Copying data between tools, chasing replies, sending reports: these tasks can run on their own. Here are 8 concrete n8n workflows.
.ma Domain Names: How to Choose, Register and Protect Yours
Your domain name is your company's address on the internet. Here is how to choose it, and above all how not to lose it.
Performance Max or Search Campaigns: Which Should You Use in Google Ads?
Google keeps recommending Performance Max, but it isn't always the right call. Here is how to decide based on your business and data.
Website Redesign: How to Relaunch Without Losing Your Google Rankings
A better-looking site that loses half its Google traffic is the classic redesign failure. Here is how to avoid it.
Website Backups: The 3-2-1 Rule So You Never Lose Everything
Everyone thinks they have backups, until the day they need to restore one. Here is how to make sure yours actually work.
Why Your Website Is Slow (and How to Fix It): A Core Web Vitals Guide
A few seconds of waiting is all it takes for a visitor to go back to Google. Here is how to diagnose and fix a slow site.
Business Website, Landing Page or Online Store: Which One Does Your Company Need?
Before design or technology, one question decides everything: what should your website do? Here is how to pick the right format.
WordPress Site Hacked? What to Do Right Now (and How to Stop It Happening Again)
Your site redirects to strange pages or Google shows a warning? Don't panic: here are the steps, in the right order.
AI Agents for Small Businesses: 6 Practical Use Cases That Save Time
An AI agent doesn't just chat: it checks your tools and takes action. Here are 6 repetitive tasks it can take on today.
How Much Does a Professional Website Cost? The Factors That Really Set the Price
Two quotes for “a website” can differ tenfold. Here are the factors behind the gap, and the questions to ask before you sign.
Outsourcing Website Maintenance: When Is It the Right Choice?
Running your site in-house, relying on a freelancer or handing it to an agency: each option has strengths. Here is how to decide.
Website Maintenance: The Monthly Checklist for a Fast, Secure Site
A website is never “finished”. Here are the checks to run every month to avoid outages, security holes and lost Google rankings.
What Is RAG? A Simple Guide to Connecting AI to Your Business Documents
ChatGPT doesn't know your products or procedures. RAG changes that: the AI looks up your documents before answering and cites its sources.
Local SEO: 10 Actions to Rank on Google Maps and Attract Nearby Clients
When someone searches for a service “near me”, Google shows a map first. Here is how to appear on it, step by step.
SEO or Google Ads: Where Should You Start to Win Clients on Google?
SEO builds lasting visibility; Google Ads brings enquiries from day one. The right choice depends on your urgency, budget and market.
WordPress, Shopify or a Custom Website: How to Choose the Right Technology
There is no best technology in absolute terms, only the best fit for your business, your team and your ambitions. Here is how to decide.